This Privacy Policy describes how ADVANCORIUM S.L. ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application, Ploxto: AI Photo Editor (the "App"), and any related services (collectively, the "Services").
1. Information We Collect
When you use our App, we may collect the following types of information:
- Contact Information: Your name and email address if you choose to provide them (e.g., during account creation or when contacting support).
- User Content: Photos, images, or videos you upload to the App for editing and applying AI transformations.
- Financial Information: Payment information for in-app purchases, processed securely by Apple. We do not store your full payment details on our servers.
- Identifiers: User ID, device identifiers, and App usage data.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the core functionality of the App (AI photo editing).
- To process and generate the AI images based on your photos down to your requests.
- To manage your account and subscription status.
- To communicate with you, provide customer support, and send necessary updates.
- To improve, test, and enhance our App’s performance and features.
3. How We Share Your Information
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: We may share data with trusted third-party services (like high-performance AI generation servers or cloud storage) strictly to operate our App.
- Legal Requirements: If required by law, court order, or governmental request.
4. Data Retention and Security
We implement commercially reasonable security measures to protect your personal data. User Content (photos) processed by our AI models is retained only as long as necessary to generate the requested result and provide your history within the app, after which it is securely stored or deleted according to our internal retention policies. You can request the deletion of your account and associated data at any time.
5. Your Rights
Depending on your location, you may have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the details below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App or on this page and updating the "Last Updated" date.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
ADVANCORIUM S.L.
Email: support@advancorium.com